SHIPPING

SHIPPING SERVICE

USA/CANADA

FEDEX Express Shipping (2-3 working days) - $16.00

DHL Standard Shipping (2-4 working days) - $20.00

*Shipping excludes Guam & Northern Mariana Islands.

CUSTOMS INFORMATION

United States

For orders placed to the United States Of America, you will not be charged customs taxes & duties on any order.

Canada

Shipments to Canada are liable to duty payments for orders over $20.

You will be requested to pay a standard Federal Sales Tax (GST) of 5% + a Provincial Sales Tax which varies by province. For some provinces, the combination of the two taxes is called HST.

On top of this, you will also have to pay duties on any purchases that are over CAD $140 and a $10.75 Canadian Post admin fee.

We're unable to advise how much total tax you'll have to pay as this varies by province and, in the case of Customs Duty, by product.

You will go through the standard procedure and receive the E14 Customs Invoice form and pay the sales tax, duty charges and handling fee as you normally would before the order gets released to you.

Alaska, US Pacific Island Territories, US Virgin Islands and Puerto Rico

If your order is being delivered to one of these US territories, you may incur customs charges. This will be calculated at checkout.

We’d hate for you to not receive your order so please make sure that the shipping address is correct as we’re unable to redirect orders once they’re on their way to you.

Reliability is key, which is why we use a signed-for shipping service.

Sundays, federal holidays and public holidays are for resting, so any deliveries placed on these days will be dispatched on the next working day and delivered within the shipping time frame from date of dispatch.

Please make sure you or someone you know will be present either at a home or work address to accept your delivery. If no-one is in we’ll make sure we leave a card so that a re-delivery can be arranged, or you can collect from the depot.