In using this website, you are deemed to have read and agreed to the following terms and conditions: The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements:

"Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions.

"The Company", “Ourselves”, “We” and "Us", refers to our Company;

“Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

SALES CONTRACT

Orders placed by you on the website www.clubllondon.com and www.clubllondon.us (the “Website”) for the products offered by us through the website are only an offer to conclude a sales contract. The sales contract is entered into upon the confirmation of the order by e-mail by us to you.

You are the individual or individuals placing the order (‘you’, ‘your’). You must be 18 years or over to enter into a contract with us by placing an order with us, you confirm that you are 18 years or over.

If you are not yet 18, you agree that you have obtained the bill payer’s permission to enter in to a contract with us.

This contract is between you and us. No other person shall have any rights to enforce any of its terms. Neither party will need to get the agreement of any other person in order to end the contract or make any changes to these terms.

ORDER PLACEMENT

Our shopping pages will guide you through the steps you need to take to place an order with us. Our order process allows you to check and amend any errors before submitting your order to us. Please carefully check your order at each page of the order process.

After you have placed an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted.

We will confirm our acceptance to you by sending you an e-mail that confirms that the Products have been dispatched (“Dispatch Confirmation”). The Contract between us will only be formed when we send you the Dispatch Confirmation.

If we are unable to verify the shipping or payment information you have supplied we may restrict shipping to the address to which your credit or debit card is registered.

PAYMENT

Your credit card or other account detailed above will be debited when you click on the “confirm” button.

Any debit/credit card used for payment must be in the name of the person ordering and the same card must be carried at the time of shipping - it may be required for verification and obtaining signature on a credit card charge form for shipping.

All payments are processed through third party payment gateways using PCI Encryption.

We do not store credit card details, nor do we share customer details with any 3rd parties.

PRICING AND VAT

All prices stated on this website include and are subject to the current rate of UK VAT at the then prevailing rate.

However, if the rate of VAT changes between the date of your order and the date of shipping, where applicable, we will adjust the VAT you pay, unless you have already paid for the Products in full before the change in VAT takes effect.

VAT is not charged on orders outside the European Union.

Our site contains a large number of products and it is always possible that, despite our best efforts, some of the products listed on our site may be incorrectly priced.

We will normally verify prices as part of our dispatch procedures. If we accept and process your order where a pricing error is obvious and unmistakeable and could have reasonably been recognised by the average customer as an error, we may end the contract, refund you any sums you have paid and require return of any products provided to you.

SHIPPING

Deliveries are made to the shipping address given at time of order. Customer accepts full responsibility for ensuring accuracy of information provided.

You accept and agree that we will not be held liable for deliveries that are delayed.

You accept and agree that we will not be held liable for deliveries that go missing. However we will make like for like replacements if a shipping goes missing due to the fault of a 3rd party (i.e. courier) after a sufficient time period has elapsed and after you agree to assist us in any subsequent investigations for compensation from said 3rd party.

We do not deliver to PO Boxes in the UK.

WARRANTY

This warranty is valid only to the original purchaser when a new piece is purchased from us.

This warranty is invalidated if you allow a third party to repair or attempt to repair any item.

In the event of a dispute as to the cause of damage, we reserve the right to send the Product to a mutually agreed independent third-party assessor to determine the nature of the defect. Only if their judgement indicates a defect in material or workmanship will we repair the item.

This warranty does not cover expenses incurred by you due to a lack of proper care of your product.

Please keep your proof of purchase documents as they will be required in order to procure warranty service in the event you wish to make a warranty claim.

Please notify KCR within 14 days of purchase in the event that you wish to claim a replacement for a defect.

LIMITATION OF LIABILITY

As a condition of use of this Website, you agree to indemnify us from and against any and all liabilities, expenses (including legal fees) and damages arising out of claims resulting from your use of this Website.

The total liability shall be limited to the total amount paid to KCR under a confirmed order.

RETURNS & REFUNDS

Our Returns Policy applies to all purchases made on KCR and are incorporated by reference in these Terms.

COPYRIGHT

This website and its content is copyright of KCR. All rights reserved.

INTELLECTUAL PROPERTY

KCR respects and rigorously abides by intellectual property laws. Accordingly, KCR expects the same of all parties who use our website. KCR and/or its affiliates are owners or lawful licensees of all content displayed on this website.

Any unauthorized use of KCR intellectual property is strictly prohibited.

DIGITAL GIFT CARDS

Digital Gift Cards are redeemable on all products for 5 years from date of purchase. If gift card credit is not redeemed within 5 years, it will expire.

KCR cannot be held responsible for the gift card purchaser sending the gift card to the wrong email address or person.

CONTACT INFORMATION

Questions about these terms and conditions should be directed to usa.care@clubllondon.com

PROJECT ASSIGNMENT CONDITIONS

"Company" means KCR, Registered in England and Wales with the Company number 06109979.

"Products" means fashion created, manufactured and sold by KCR.

SALES AND PROMOTIONS

KCR reserves the right to modify, change or cancel promotions at any time without notice.

MOBILE TERMS OF SERVICE

The KCR mobile message service is operated by KCR.

By consenting to KCR SMS/text messaging service, you agree to receive recurring messages from KCR.