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PRE-ORDERS

WHAT DOES PRE-ORDER MEAN?

Pre-order means that you can shop all of your Club L favourites early, babe! You will have to wait slightly longer than usual to receive your order, but don’t worry its totally worth the wait!

WHY SHOULD I PRE-ORDER AN ITEM?

Our styles have extremely limited availability, so purchasing an item on pre-order secures the pieces you have your eye on, in your size, before they’re gone!

WHEN WILL MY PRE-ORDER ITEM ARRIVE?

You will be updated throughout the pre-order process! We will let you know when your order has been received and again when it has been shipped.

HOW DO I KNOW IF AN ITEM IS ON PRE-ORDER?

All pre-order items will be clearly marked as “pre-order”, including an estimated shipping date, both will be displayed on the product page and at checkout.

WHEN DO I HAVE TO PAY?

Full payment must be taken at checkout to secure your chosen size and style.

ARE PRE-ORDER ITEMS REFUNDABLE?

We hope you love your new Club L style, but if you change your mind don’t worry! Our usual returns policy applies... See our Returns Portal for more details.

WILL PRE-ORDER ITEMS BE SHIPPED WITH MY OTHER ORDERS?

Order placed on available & pre-order items, will be shipped together when the pre-order item comes into stock. Please contact our customer service team if you would like the available products to be dispatched ahead of the pre-order item(s) becoming available.

IS THERE A LIMIT ON PURCHASING PRE-ORDER ITEMS?

Babe, you know we would never limit your shopping! There are no restrictions on Club L pre-order styles... it’s time to go shop!

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